Course Outline: 34 weeks $2,700AUD *Not updated

Conduct Customer Engagement

Prepare to work in a customer engagement environment

Manage Personal stress in the workplace

Develop product and service knowledge for customer engagement operation

Communicate in Workplace

Procsss customer complaints

Deliver a service to customer

Contribute to health and safety to self and others

Work effectively with others

Course Outline: 26 weeks

Communicate in the Workplace

Contribute to Workplace Innovation

Communicate Electronically

Handle Mail

Deliver a Service to Customer

Work effectively with others

Work effectively in business environment

Work effectively with diversity

Organize personal work priorities and development

Organize and complete daily work activities

Process and Maintain workplace information

Contribute to health and safety to self and others

Course Outline: 26 weeks $3,000AUD

Write simple documents

Produce desktop published documents

Design and produce digital text documents

Design and produce spreadsheets

Create electronic presentations

Make a presentation

Articulate, present and debate ideas

Use social media tools for collaboration and engagement

Apply knowledge of WHS legislation in the workplace

Maintain financial records

Develop self-awareness

Work effectively with diversity

Course Outline: 26 weeks $6,000AUD

Make a presentation

Articulate, present and debate ideas

Promote products and services

Implement and monitor environmentally sustainable work practices

Coordinate implementation of customer service strategies

Promote innovation in a team environment

Coordinate business resources

Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Analyse and present research information

Protect and use brands and business identity

Course Outline: 52 weeks $6,000AUD

Communicate effectively as a workplace leader
Lead effective workplace relationships
Lead team effectiveness
Implement operational plan

Course Outline: 52 weeks $6,000AUD

Apply project scope-management techniques

Apply project quality-management techniques

Apply project life cycle management processes

Apply project time-management techniques

Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Apply project risk-management techniques

Apply project human resources management approaches

Manage meetings

Course Outline: 52 weeks $6,000AUD

Develop and apply knowledge of the marketing communication industry

Articulate, present, and debate ideas

Develop product knowledge

Conduct market research

Analyse consumer behaviour

Profile the market

Coordinate implementation of customer service strategies

Apply marketing communication across a convergent industry

Apply digital solutions to work processes

Review advertising media options

Promote products and services

Make Presentation

Course Outline: 34 weeks $2,700AUD * Not Available

Analyze and present the research and research international markets

Prepare documents for the international trade of goods

Research international business opportunities

Apply knowledge of import and export international conventions, law, and finance

Plan for international trade

Undertake marketing activities & promote products and services

Market goods and products internationally

Establish Network

Course Outline: 52 weeks Not Available

Make a presentation

Write simple documents professionally

Identify risk and apply management processes

Write complex documents

Lead effective workplace relationships

Review human resources functions

Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Support employee and industrial relations procedures

Support the recruitment, selection and induction of staff

Support performance-management processes

Course Outline: 52 weeks $6,000AUD

Produce basic client-side script for dynamic web pages

Create a mark-up language document to specification

Design simple web page layouts

Use development software and ICT tools to build a basic website

Support small scale ICT projects

Address cybersecurity requirements

Implement WHS, environmental sustainability, and anti-discrimination practices in an ICT workplace

Identify and evaluate emerging technologies and practices

Contribute to copyright, ethics, and privacy in an ICT environment

Automate processes

Apply skills in object-oriented design

Apply introductory object-oriented language skills

Apply introductory programming skills in another language

Determine and confirm client business requirements

Relate to clients on a business level

Create technical documentation

Develop and present feasibility reports

Provide one-to-one instruction

Apply software development methodologies

Prepare software development review

สอบถามข้อมูลเพิ่มเติม  VSA Center Counselor 

Course Outline: 40 weeks $5,250AUD

Use hygienic practices for food safety

Prepare and serve non-alcoholic beverages

Serve food and beverage

Show social and cultural sensitivity

Provide responsible service of alcohol

Coach others in job skills

Participate in safe food handling practices

Source and use information on the hospitality industry

Prepare and serve espresso coffee

Work effectively in hospitality service (36 shifts)

Use social media in a business

Provide service to customers

Participate in safe work practices

Source and present information

Work effectively with others

Course Outline: 52 weeks $7,000AUD

Source and use information on the hospitality industry

Prepare and serve espresso coffee

Work effectively in hospitality service

Use social media in a business

Use hygienic practices for food safety

Prepare and serve non-alcoholic beverages

Serve food and beverage

Show social and cultural sensitivity

Provide responsible service of alcohol

Enhance the customer service experience

Purchase goods

Identify hazards, assess and control safety risks

Implement and monitor work health and safety practices

Manage diversity in the workplace

Lead and manage people

Manage finances within the budget

Provide advice on food

Course Outline: 64 weeks $10,000AUD

Use hygienic practices for food safety

Identify hazards, assess and control safety risks

Clean kitchen premises and equipment

Participate in safe work practices

Use food preparation equipment

Prepare dishes using basic methods of cookery

Prepare appetizers and salads

Prepare vegetables, fruit, eggs, and farinaceous dishes

Maintain the quality of perishable items

Work effectively with others (Cert III only)

Coach others in job skills

Participate in safe food handling practices

Prepare stocks, sauces, and soups

Prepare meat dishes

Prepare poultry dishes

Participate in environmentally sustainable work practices

Plan and cost basic menus

Prepare seafood dishes

Handle and serve cheese

Produce and serve food for buffets

Prepare food to meet special  dietary requirements

Produce cakes, pastries and breads

Produce desserts

Work effectively as a cook  

Course Outline: 104 weeks $16,000AUD

Lead and manage people, Manage diversity in the workplace

Implement and monitor environmentally sustainable work practices

Implement and monitor work health and safety practices

Manage finances within a budget

Participate in safe food handling practices, Use food preparation equipment

Plan and cost basic menus

Prepare dishes using basic methods of cookery, Prepare appetisers and salads, Prepare stocks, sauces and soups, Prepare vegetable, fruit, egg and farinaceous dishes, Prepare poultry dishes, Prepare meat dishes

Develop menus for special dietary requirements

Prepare food to meet special dietary requirements, Produce cakes, pastries and breads, Produce desserts

Monitor work operations

Work effectively as a cook, Coordinate cooking operations

Monitor staff performance

Manage physical assets

Recruit, select and induct staff

Establish and conduct business relationships

Research and comply with regulatory requirements

Establish and maintain a work health and safety system

สอบถามข้อมูลเพิ่มเติม  VSA Center Counselor 

Course Outline: 48 weeks $8,000AUD

Provide individualized support

Support independence and well-being

Communicate and work in health or community services

Work with diverse people

Work legally and ethically

Recognize healthy body systems

Follow safe work practices for direct client care

Course Outline: 48 weeks $8,000AUD

Work with diverse people

Manage legal and ethical compliance

Recognise healthy body systems

Follow safe work practices for direct client care

Facilitate the interests and rights of clients

Facilitate the empowerment of older people

Coordinate services for older people

Implement interventions with older people at risk

Provide support to people living with dementia

Facilitate individual service planning and delivery

Meet personal support needs

Support independence and well being

Support relationships with carers and families

Deliver care services using a palliative approach

Develop and maintain networks and collaborative partnerships